If you have any questions about these Terms of Use, please email us at support@disobedientbusiness.com


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Contracts for the purchase of Courses through our site and any dispute or claim arising out of or in connection with them or their subject matter or formation (including non-contractual disputes or claims) will be governed by English law. Any dispute or claim arising out of or in connection with such Contracts or their formation (including non-contractual disputes or claims) shall be subject to the exclusive jurisdiction of the courts of England and Wales. 


Jurisdiction

We have the right to revise and amend these terms and conditions from time to time.

You will be subject to the policies and terms and conditions in force at the time that you order Courses from us, unless any change to those policies or these terms and conditions is required to be made by law or governmental authority (in which case it will apply to orders previously placed by you), or if we notify you of the change to those policies or these terms and conditions before we send you the Download Confirmation (in which case we have the right to assume that you have accepted the change to the terms and conditions, unless you notify us to the contrary within seven working days of receipt by you of the Course).

Our right to vary these terms and conditions

These terms and conditions and any document expressly referred to in them represent the entire agreement between us in relation to the subject matter of any Contract and supersede any prior agreement, understanding or arrangement between us, whether oral or in writing.

We each acknowledge that, in entering into a Contract, neither of us has relied on any representation, undertaking or promise given by the other or be implied from anything said or written in negotiations between us prior to such Contract except as expressly stated in these terms and conditions.

Neither of us shall have any remedy in respect of any untrue statement made by the other, whether orally or in writing, prior to the date of any Contract (unless such untrue statement was made fraudulently) and the other party’s only remedy shall be for breach of contract as provided in these terms and conditions.

Entire agreement

If any of these terms and Conditions or any provisions of a Contract are determined by any competent authority to be invalid, unlawful or unenforceable to any extent, such term, condition or provision will to that extent be severed from the remaining terms, conditions and provisions which will continue to be valid to the fullest extent permitted by law.

Severability

If we fail, at any time during the term of a Contract, to insist upon strict performance of any of your obligations under the Contract or any of these terms and conditions, or if we fail to exercise any of the rights or remedies to which we are entitled under the Contract, this shall not constitute a waiver of such rights or remedies and shall not relieve you from compliance with such obligations.

A waiver by us of any default shall not constitute a waiver of any subsequent default.

No waiver by us of any of these terms and conditions shall be effective unless it is expressly stated to be a waiver and is communicated to you in writing in accordance with clause 14 above.


Waiver

We will not be liable or responsible for any failure to perform, or delay in performance of, any of our obligations under a Contract that is caused by events outside our reasonable control.  


Events outside our control

You may not transfer, assign or otherwise dispose of a Contract, or any of your rights or obligations arising under it, without our prior written consent.

We may transfer, assign, charge, sub-contract or otherwise dispose of a Contract, or any of our rights or obligations arising under it, at any time during the term of the Contract.



Transfer of rights and obligations

All notices given by you to us must be given to Pippa at pippa@disobedientbusiness.com. We may give notice to you at the e-mail address you provide to us when placing an order. Notice will be deemed received and properly served 24 hours after an e-mail is sent, or three days after the date of posting of any letter. In proving the service of any notice, it will be sufficient to prove, in the case of a letter, that such letter was properly addressed, stamped and placed in the post and, in the case of an e-mail, that such e-mail was sent to the specified e-mail address of the addressee.




Notices

You agree that our communication with you will be mainly electronic and via email. We may however also provide you with information by posting notices on our site. You agree that all contracts, notices, information and other communications that we provide to you electronically comply with any legal requirement that such communications be in writing. This condition does not affect your statutory rights.



Written communication

Our Courses are provided on an “as is” basis without any representations or endorsements made and without any warranty of any kind whether express or implied.

If, for any reason, we are liable for any damages, other than those for death or personal injury caused by our negligence (or any other matter for which we are not able to limit or exclude our liability due to applicable law), our total liability shall be limited to the amount of the Course purchased.

By purchasing a Course, you agree that in no circumstance shall we be liable for any indirect, incidental, special or consequential damages, including, but not limited to:
  • loss of income or revenue
  • loss of business
  • loss of profits or contracts
  • loss of anticipated savings
  • loss of data, or
  • waste of management or office time however arising and whether caused by tort (including negligence), breach of contract or otherwise , even if foreseeable, arising out of or in any way connected with the use of a Course, under any law or on any basis whatsoever whether contractual or otherwise, except in relation to death or personal injury caused by our negligence (or any other matter for which we are not able to limit or exclude our liability due to applicable law).

Our liability


We take your investment seriously, and hope you will take our investment of time and resources into your success seriously, too. 

Due to our Courses being digital products with instant access materials, these are not eligible for refunds. You understand and agrees to this. We’re confident you will love our Courses, however if you do have an issue, are unsatisfied or have circumstances that you’d like to chat through, please email us support@disobedientbusiness.com and we’ll be happy to help find a solution!

You agree to make every attempt to discuss any dissatisfaction prior to attempting a chargeback with your financial institution. In the event of a chargeback attempt, you expressly agree to forfeit any and all of our bonuses, affiliate bonuses, or other materials afforded to you in exchange for your original purchase of the Course. We reserve the right to present proof of your access and these Terms of Sale to the financial institution investigating the dispute. 

If you have signed up for a payment plan, you hereby authorise our continued access to your financial information stored by our third-party financial processing company referenced in this Agreement until your payment plan is complete.

You have the unilateral right to terminate your use and access to any of our Course(s). Please send an email to support@disobedientbusiness.com to initiate this process. Termination will not excuse you of further payment. Upon confirmation of your termination, any and all outstanding balances will become immediately due and payable. Any existing balance that remains after 14 days from the date of termination will be sent to a collections agency, and you agree to be responsible for any additional charges, fees, or costs associated with such a collection effort, including but not limited to reasonable attorney’s fees and court costs. 


Refunds

  • The price of any Course will be as quoted on our site from time to time, except in cases of obvious error. 

  • Prices are liable to change at any time, but changes will not affect orders in respect of which we have already sent you a Download Confirmation.

  • Payment for all Courses must be made by such method of payment as is specified on our website. If you choose to pay by PayPal, you must have a valid PayPal account in order to purchase a Course. 

Payment & price

You will only be entitled to use the Course when we receive full payment of all sums due in respect of the Course.

As between us and you, all Intellectual Property Rights and all other rights in any Course shall be owned by us. We license all such rights to you on a non-exclusive basis only to such extent as is necessary to enable you to make reasonable use of the Course.

We shall enforce our Intellectual Property Rights in the Course to the fullest extent possible by law and distributing (whether for payment or otherwise), publishing, selling or disclosing a course is strictly prohibited.

Title and intellectual property

Your order will be fulfilled automatically on your receipt of the Download Confirmation but in the event that our automated systems do not work immediately, please contact support@disobedientbusiness.com to advise us that the Course has not been made available for access or download. As our systems are automated, we shall not be liable for any delay in the access to or download of any Course. 


Availability

  • After placing an order, you will receive an e-mail from us acknowledging that we have received your order. Please note that this does not mean that your order has been accepted. Your order is an offer to us to buy a Course. All orders are subject to acceptance by us, and we will confirm such acceptance to you by sending you an e-mail that confirms that the Course is available for access or download or that your place is confirmed on a live Course (the Download Confirmation). The contract between us (Contract) will only be formed when we send you the Confirmation. 

  • The Contract will relate only to those Courses whose access or download we have confirmed in the Download Confirmation. We will not be obliged to supply any other Courses that may have been part of your order until the access or download of such Course has been confirmed in a separate Download Confirmation.

How a contract is created between us

By placing an order through our site, you warrant and confirm that:

  • You are legally capable of entering into binding contracts;
  • You are at least 18 years old;
  • You will only use a Course for your business use and you may not sell, publish or distribute such document or use it in whole or in part to create another document.

About you (you, yours)

www.disobedientbusiness.com and www.disobedientbusinesslive.com are sites operated by Pippa Parfait t/a the Disobedient Business® Co, Cowper Road, Redland, Bristol BS6 6NZ and our email address is support@disobedientbusiness.com.


About us (we, us, ours)

This page tells you the terms and conditions (Terms) on which we supply any of the courses, masterclasses, webinars, template or workshops ("Courses") listed on our website www.disobedientbusiness.com and www.disobedientbusinesslive.com ("our Sites") to you. Please read these Terms carefully before ordering anything from our site. 

Please click the checkbox marked “I agree to the terms and conditions” on the checkout page if you accept them. Please understand that if you refuse to accept these terms and conditions, you will not be able to order any Courses from our site.

Introduction

Last updated 2 February 2024

Terms of sale